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IT Technical Team Lead

Location: Southampton
Salary: £30,000 - £35,000 per Year
Ref: 16322
Type: Permanent
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IT Helpdesk Lead / Level 2 IT Support Lead, Southampton £30-35k + 25 days holiday + extra benefits

Do you want to work in a modern & professional IT Support Solutions business that prides themselves on supporting local businesses across the South with flexible time, a good team, a generous salary and would like to have more of an impact to where you work?

You will be providing level 2 support and some level 3 when required along with leading the team of other 2nd line support technicians to local businesses across Networks, software, hardware and all IT related matters that SME businesses have. This role is to lead and prioritise the day to day activities and SLA monitoring / daily reporting, but not necessarily to fully manage and provide weekly reviews and 1-2-1s. You will contribute to ideas on improvement and ways of working to increase the customer service offered.

The environment and culture are modern where you can build time up that you’ve worked and use as holidays… they have pizza on birthdays, monthly gaming parties and the owner sometimes brings their dog in the office so please apply if this sounds like an environment you are happy to work in.
You will need to have solid 2nd line experience and a desire to day-to-day manage, prioritise the teams’ workload and be an important part of the team.

IT Helpdesk Lead / Level 2 IT Support Lead, Southampton £30-35k + 25 days holiday + extra benefits

This position is a live and signed off requirement in which Talent Locker is a top tier supplier.


Contact: [email protected], 01962442045